The salary range for this position is CAD $31.19/Hr. - CAD $31.19/Hr.

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Join St. Paul’s Operating Room team and play an important role in keeping surgical services organized and running smoothly. This role is a great fit for someone who is highly organized, comfortable working in a fast-paced healthcare environment, and enjoys coordinating behind the scenes to support patients and clinical teams.
As an O.R. Booking Clerk, you’ll be at the heart of surgical operations, responsible for:

• Coordinating and scheduling surgical procedures, including reviewing booking information, identifying available booking options, entering patient information, and maintaining surgical waitlists.
• Preparing and managing the Operating Room slate, including scheduling surgical cases, making revisions as needed, and completing and distributing the final slate to appropriate areas.
• Scheduling appointments and supporting patient admissions by entering and updating information in patient information systems and ensuring required booking details are accurately captured.
• Working closely with O.R. and clinical teams to support scheduling changes, resolve booking needs, and help keep surgical operations organized and running efficiently.
• Maintaining surgical information and reports, including compiling and distributing operating room statistics, surgical waitlists, and other operational information.
• Providing reception and administrative support, including answering calls, assisting visitors and hospital staff, maintaining files, typing correspondence and documents, ordering office supplies, and scanning and faxing materials.

Next Steps: Short-listed candidates will be contacted to complete assessments in typing, data entry, and medical terminology as part of the selection process.

Education, Training, and Experience

• Completion of Grade 12.
• Three years’ recent, related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

• Ability to keyboard 40 wpm.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027. 
• Competitive pay: $31.19 CAD per hour. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. 

Your Day to Day: 

• Schedules surgical procedures by reviewing physician booking requests, verifying patient/procedure information, following up on missing details, and entering bookings into scheduling systems.
• Prepares and manages the Operating Room (OR) slate, assigning surgical cases based on available OR time, recovery-bed capacity, and scheduling requirements.
• Reviews and adjusts surgical schedules by identifying conflicts or errors, filling cancellations/unused OR time, and confirming procedure codes, equipment needs, and final bookings.
• Coordinates with physicians’ offices, OR/PAR staff, anesthetists, and Pre-Admission Clinic to confirm procedures, resolve discrepancies, and facilitate daily scheduling changes.
• Schedules patient appointments and required testing, including booking, cancelling or adjusting appointments, arranging follow-ups, and providing patients with pre-appointment instructions.
• Supports patient admission and chart preparation by collecting and entering patient information, obtaining required documentation/signatures, and ensuring charts and test results are complete.
• Maintains surgical records, waitlists, statistics, and reports, including tracking OR utilization and preparing/distributing operational information.
• Provides general administrative and clerical support, including reception, telephone/email inquiries, filing, correspondence, meeting coordination, office supplies, staff attendance communication, photocopying, faxing, and scanning.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations