Providence Health Care

External Communications Leader

ID 2026-62272
Job Category Management/Non Union
Position Number
00023269
Base Site
St Paul's Hospital
Work Area
Hornby
City
Vancouver
Work Model
Hybrid
Status
Regular Full-Time
FTE
1.00
Salary Grade
09F
Number of Vacancies
1
Days Off
Saturday, Stats, Sunday
Post Date
1 day ago(5/4/2026 6:29 PM)

Salary

The salary range for this position is CAD $55.25/Hr. - CAD $79.42/Hr.

Summary

Lead strategic communications that make a real impact on patient care and community trust.

As the External Communications & Public Affairs Leader, you’ll guide a dynamic team in shaping how Providence Health Care connects with the public. From driving integrated communication strategies and managing social media presence to leading high profile events and building strong external partnerships, you’ll play a key role in telling meaningful stories that reflect our mission and values. You’ll collaborate across the organization to deliver clear, measurable, and timely communications, while fostering a respectful, inclusive, and high performing team environment.

If you’re a collaborative leader with a passion for purposeful storytelling, data-driven strategy, and community engagement, this is your opportunity to influence and elevate communications at a system wide level.

What You Bring

Education, Training and Experience

  • Bachelor’s Degree in Communication, Public Relations, Journalism or a relevant discipline plus a minimum
    of seven (7) to ten (10) years of Corporate Communication experience in a large multi-site unionized
    environment, ideally in health care, or an equivalent combination of education, training, professional
    accreditation and experience.

Skills and Abilities

  • Knowledge of the principles of communication and marketing.
  • Knowledge of social marketing as applied to health care.
  • Knowledge of legislative policy development and processes of various levels of government.
  • Knowledge of current communications and marketing trends, software, and applications,
    including responsible use of AI and the willingness and ability to implement related new tools
    and ideas.
  • Demonstrated leadership and managerial skills.
  • Demonstrated ability to create and execute strategic communication plans
  • Demonstrated expertise in developing content across channels (web, social, presentations and written products) for internal and external audiences.
  • Demonstrated ability to plan, coordinate and execute events (internal and external) including critical path development, vendor/partner coordination and post-event reporting.
  • Ability to develop and maintain editorial calendars, integrate channels and apply measurement frameworks using analytics and reporting tools.
  • Experience using project/work management tools (e.g., Jira, Smartsheet) to plan work, manage dependencies, and produce dashboards and reports.
  • Experience with budget management, forecasting and financial tracking.
  • Demonstrated understanding of the essence and subtleties of communication in order that exchanges are understood at all levels within a complex stakeholder network (patients, staff, physicians, partners and community).
  • Ability to respond to the needs of external partners supported by an acute awareness of the impact of actions.
  • Demonstrated ability to problem-solve with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to problems.
  • Demonstrated ability to establish courses of action for self and others that are results oriented.
  • Demonstrated commitment to the value of continuous learning.

What We Offer

  • A competitive salary: The salary range for this position is $55.25 - $79.42 per hour, depending on experience.
  • Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
  • State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
  • Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
  • Hybrid work opportunity.

Your Day to Day:

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

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