The salary range for this position is CAD $26.31/Hr. - CAD $26.31/Hr.

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Provides health records support by processing, scanning, indexing, retrieving, and maintaining accurate patient records. Ensures record quality and organization, prepares records for storage, supports the release of patient information for continuity of care, and performs related clerical, reception, and statistical duties.

Education

• Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

• A competitive salary: The salary for this position is $26.31 per hour.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Retrieves, tracks, and maintains patient records using electronic record systems.
• Processes, assembles, files, and updates patient charts and documentation.
• Identifies and corrects patient information, including duplicate registrations and records.
• Locates and delivers patient records in response to departmental requests.
• Prepares, scans, indexes, and verifies electronic patient records for accuracy.
• Works with Registration and other departments to resolve documentation and record issues.
• Processes urgent requests for patient information to support continuity of care.
• Provides reception support, including answering calls, directing visitors, and responding to inquiries.
• Prepares records for offsite storage and retrieves records as required.
• Balances patient census, maintains supplies, and supports orientation of new staff and students.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.