Do high‑impact, large‑scale technology deployments and dynamic, hands‑on environments bring out your best work? Providence Health Care is hiring a Project Manager, End User Devices (EUD) to join the IT function in a permanent role, beginning with a pivotal assignment on the landmark New St. Paul’s Hospital (NSPH) project.

In this role, you will lead the end-to-end delivery of end user device deployments—from staging and inventory through kitting and rollout—ensuring operational readiness for one of the most significant healthcare infrastructure projects in British Columbia. You’ll work shoulder‑to‑shoulder with internal teams, external vendors, and deployment crews, coordinating schedules, maintaining quality standards, and driving consistent, high‑throughput execution.

More precisely, the Project Manager, End User Devices:

• Leads end-to-end execution of EUD projects, including staging, inventory, kitting, and deployment, ensuring operational readiness and schedule adherence.
• Coordinates and oversees internal teams and external vendors to meet throughput, quality, and readiness targets.
• Manages deployment crews, schedules, and daily operational huddles to maintain consistent rollout performance.
• Monitors and enforces QA standards across device preparation, staging, and kitting processes.
• Tracks deployment progress, reports status to leadership, and manages risks, issues, and dependencies throughout the project lifecycle.

This is an immersive onsite lead role. You’ll spend your time moving throughout a large, live construction site. After the hospital project completion, the role will transition into a permanent function that is responsible for managing End User Device life cycle across Providence Health Care.

This role will report to the NSPH IT Program and to Jordan Smith, Director, Contract Management, Business Informatics & Technology Solutions (BITS). You will be joining an exceptional, hardworking team. The overall NSPH IT Program is lead by an Executive Director and a team of experienced Program Directors who provide strong vision, foster shared values, and bring extensive hospital redevelopment expertise to the Program.

Please note: Regular on-site presence is required (5 days a week) at the New St. Paul’s Hospital, located at 1002 Station Street, Vancouver, BC. Post NSPH project completion (Spring 2027), this role will transition into a hybrid mode within the organization.

Education

• A level of education, training and experience equivalent to a Baccalaureate degree in a relevant field and five (5) to seven (7) years' recent, related experience that includes managing medium to large projects, preferably directly with health care organizations.
• Eligible for registration and/or registration with an applicable licensing body may be required depending on project.

Skills and Abilities

• Comprehensive knowledge of project management concepts, tools and methodologies.
• Broad knowledge of health care systems including understanding the interface between primary, acute, community, research and academic environments.
• Excellent written and verbal communication and presentation skills.
• Knowledge of best practices for change management and change leadership.
• Knowledge of budget management, funding and project administration.
• Knowledge of policies, procedures, rules and regulations and best practices within the sector.
• Ability to utilize initiative, vision, independent and analytical thinking and creative problem-solving abilities to implement project plans and realize project completion.
• Ability to interact productively and professionally with a wide range of internal and external collaborators within a complex interdisciplinary environment including physician, nursing and other health professional communities.
• Effective facilitation, persuasion and negotiation skills to achieve consensus, resolve conflict and achieve desired outcomes.
• Proven leadership skills with demonstrated ability to motivate and mentor others.
• Ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Functional knowledge of word-processing, spreadsheet, presentation, project management and database applications.
• Ability to maintain confidentiality and use discretion.
• Physical ability to perform the duties of the position.

• A competitive salary: The hiring range for this position is $90,000 - $110,000 depending on experience and internal equity.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Your Day to Day

The Project Manager:

• Works with other members of the project leadership team to establish detailed project charters, plans, and objectives to outline timelines and project deliverables.
• Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with collaborators as needed, and ensures readiness for project implementation.
• Tracks project progress according to project plan, monitors and reports on the status of projects and major issues/obstacles encountered.
• Makes recommendations regarding project scope changes.
• Uses best utilization methods to thoroughly monitor and adhere to allocated budgets.
• Acts as a resource to project team and staff, provides support and maintains project timelines.
• Contributes to the implementation of effective processes to ensure project success and to assess project risks, identify risk mitigation strategies and monitor risk throughout the life cycle of the project.
• Meets with collaborators, explains parameters of project and seeks input from the cross functional team leaders. Works collaboratively with team members to establish roles and responsibilities, identify skills required and supports needed by the team.
• Discusses timelines for project and directs work of team members as applicable to project. Ensures team members receive applicable orientation and/or training, provides input into recruitment, selection and performance issues and actions discipline, if required.
• Manages and monitors project budget and liaises with the Director/Manager/Leader (or designate) on variances and/or other issues.
• Works in collaboration with organizational and project leadership and other collaborators to develop a process of evaluation for project outcomes, data collection and analysis.
• Ensures accurate and timely communications to collaborators including monitoring the communication processes between the project team, and internal and external collaborators and introducing changes where required. Provides regular status reports to project leadership including reporting on milestones.
• Develops briefing papers, reports and presentations, researching elements as required, to support timely decision-making and implementation.
• Participates on a variety of committees and establishes positive working relationships in order to ensure successful outcomes and cooperation from others on the project.
• Plans and executes handover to operational teams at the conclusion of the project.
• Performs other related duties as assigned.

Who We Are

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.