The Manager of Clinical Excellence and Program Education supports the model and quality of resident care in long term care by working collaboratively with residents, front-line staff, managers, physicians, Professional Practice consultants, and PHC’s Professional practice leadership. In this role, you will lead projects related to human and financial resources, lead the development and provision of training and education programs to attract staff to Senior’s Care service, actively engage in and support research opportunities, and more.

Ready to lead with purpose? Apply today and help shape the future of Seniors’ Care!

The successful candidate should demonstrate the following competencies:

• Leadership: Defines a vision and facilitates, guides, and mentors individuals and groups towards the vision, while maintaining group cohesiveness, motivation, commitment and effectiveness.
• Communication: Communicates effectively both verbally and in writing such that messages are understood; that, understands the essence and subtleties of the communication and the intended audience.
• Resource Management: Manages human, capital, financial and information resources so that organizational objectives are achieved.
• Conceptual Skills: Identifies and analyses situations and problems such that viable solutions are found. Approaches tasks and problems such that total systems and strategies are taken into account.
• Public/Community Focus: Responsive to the needs of health care, public, and community stakeholders and customers. Seeks partnership opportunities and actively promotes positive relations.
• Results Management: Plans and establishes courses of action for self and others that are results oriented.
• Systems Thinking: Aware of the interdependence of organizational systems and stakeholders and considers the whole in the formulation of solutions.
• Team Focus: Strives to understand perspectives of team members, synthesizes with own opinion, presents convincing point of view, and resolves conflicts.
• Time Management: Manages own work activities and delegates tasks to achieve maximum efficiency.
• Mastery of Change: Accepting of new initiatives and champions the implementation process amongst team members.
• Quality Improvement: Continuously identifies and implements improvements in work systems to ensure that the highest possible level of quality service is achieved.

Education

A level of education, training and experience equivalent to a Masters' degree in a related health care field with an undergraduate degree in Nursing plus seven (7) years of recent, related experience including experience in a leadership or advanced clinical role, and experience in health informatics, quality improvement and clinical documentation. Current practicing registration with the relevant regulatory professional body.

Skills and Abilities

• Strong knowledge and experience in adult education, program development, and community development.
• Expertise in long-term care service delivery, including issues affecting clients and service structures.
• Proven ability to lead, develop, and guide staff in dynamic environments, fostering interdisciplinary teamwork.
• Skilled in project management, evaluation, and applying quality improvement principles continuously.
• Demonstrated analytical, critical thinking, and research collaboration skills; able to integrate findings into practice.
• Committed to resident and family-focused service, role modeling expert practice, and supporting professional growth.

• A competitive Salary: $106,026-132,533 annually, commensurate with experience
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive Culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Comprehensive Benefits Package: Including dental, vision, life insurance as well as pension.

Your Day to Day:

• Provide leadership for Seniors Care programs and staff, driving practice changes and strategic learning initiatives to meet program priorities.
• Develop and implement quality improvement activities aligned with standards of practice, including initiatives for challenging behaviors, falls prevention, disease management, and clinical assessment tools.
• Foster collaboration with local, regional, and national programs, and promote evidence-based practice in partnership with Professional Practice teams.
• Lead integrated models of care development, ensuring consistency in Seniors Care approaches and supporting strategic service redesign projects.
• Oversee education and training programs, including partnerships with post-secondary institutions and support for initiatives like the Employed Student Nurse (ESN) program.
• Manage staff and resources, including hiring, performance evaluation, budgeting, and compliance with professional, legal, and organizational standards.
• Administer collective agreements and represent management on committees such as Union/Management, OH&S, and Essential Services.
• Engage in research and knowledge translation, identifying topics, supporting interdisciplinary research, and integrating findings into clinical practice.
• Participate in strategic planning and leadership activities, including reporting, committee work, and leader-on-call responsibilities to ensure 24/7 support for care homes.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.