Providence Research is now hiring a permanent, full-time Research Assistant for their new Phase 1 Clinical Trials Unit (CTU) at Mount St. Joseph's Hospital (MSJ) in beautiful Mount Pleasant. This is a super exciting opportunity to be part of the only non-cancer Phase 1 CTU in Western Canada, helping people in BC gain access to cutting-edge, lifesaving medical therapies! 

Please note that there will be the occasional shift on a weekend, as per study requirements. These will be planned well in advance, with days off in lieu provided.

Reporting to the Research Operations Manager and receiving direction from the Research Coordinator(s), the Research Assistant provides operational and administrative support to the Principal Investigator(s) and other staff in the implementation and conduct of various research studies and related activities in accordance with applicable policies, standards, procedures, and protocols.

Your duties will include:

• Participant Recruitment & Community Engagement: Support participant recruitment and retention by conducting outreach to local clinics, community organizations, and advocacy groups; engage confidently with potential participants in person, by phone, and through community events to promote study awareness and participation.
• Study Coordination & Data Management: Recruit, screen, enroll, and follow participants according to study protocols; schedule and document study visits; collect, extract, and accurately enter data into electronic data capture systems such as REDCap or sponsor-specific platforms.
• Regulatory & Protocol Compliance: Assist with the implementation of clinical trials in alignment with Good Clinical Practice (GCP) guidelines, Division 5 regulations, and institutional policies; support preparation of ethics submissions, study documentation, and sponsor communications to ensure compliance and audit readiness.
• Operational & Clinical Support: Maintain organized study files and supplies, coordinate with investigators and research nurses to support study procedures, and assist with basic sample handling or other study-related tasks as required within scope of training.

Education, Training and Experience

• Completion of a recognized degree in a relevant field plus one (1) to two (2) years’ previous research experience or an equivalent combination of education, training, and experience. Applicants with relevant health or social services-related certifications will be considered.
• Must have completed GCP/TCPS2.0/ Div 5/ TDG training before interacting with any participants and must recertify every 2 years.
• Experience working with human research participants is a must.

Preferred Competencies:

• Experience working in both Industry and academic clinical research.
• Experience with primary data entry.
• Experience with REB/knowledge of Canadian regulatory requirements.
• Knowledge or experience with REDCap or other Electronic Data Capture Systems.
• Phlebotomy training.
• SOCRA, ACRP or equivalent certification.

Skills and Abilities

• Demonstrated ability to interact and communicate with clarity, tact, and courtesy with participants all members of the research team, hospital staff, physicians, faculty, students, and others.
• Good organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Demonstrated analytical and planning skills.
• Demonstrated ability to use electronic health records systems (e.g., Cerner, Meditech, Plexia).
• Demonstrated ability to understand complex documents (e.g. clinical trials, SOPS, technical manuals).
• Demonstrated ability to handle competing demands with diplomacy and enthusiasm.
• Demonstrated adaptability to changing working situations and work assignments.
• Demonstrated ability to absorb large amounts of information quickly.
• Demonstrated computer literacy with Microsoft Word, MS Excel, Adobe Acrobat, and database management skills.
• Physical ability to perform the duties of the position.

• Competitive salary: $48,476- $63,624 CAD per hour, depending on unit and experience 
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. 
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. 
• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension. 

Your day to day: 

• Recruits and screens, enrolls, and follows study participants in compliance with study protocol.
• Schedules study visits with participants.
• Follows Clinical Trial Protocol and carries out research assessments and activities.
• Collects, extracts, and enters data into electronic data capture systems in accordance with specific study requirements.
• Reviews medical records.
• Consults with study PI and/or Research Nurse to to determine eligibility and treatment requirements of protocol from registration to completion of participants.
• Communicates with sponsor/CRA to assist with the implementation and smooth running of the trial.
• Facilitates communication with personnel and participants to maintain project study flow.
• Maintains detailed records of study visits and results.
• Tracks, distributes and records compensation to participants.
• May be required to perform basic sample collection on participants if required in accordance with applicable procedures/protocol.
• Participates in study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
• Responsible for ensuring office and clinical supplies are stocked in clinical areas (e.g. blood kits, study kit itinerary, cleaning supplies, office supplies, temperature monitoring).
• Available to work flexible hours, overnight and shifts.
• Performs other related duties as required.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.