The BC Cancer Team in Vancouver is Hiring!

Lead Strategic Records Management & Registration Services Across BC’s Health Authorities

Are you a strategic and forward-thinking leader with expertise in health information governance and a passion for service excellence? BC Cancer is seeking a Regional Manager, Records Management and Registration Services to oversee the planning, delivery, and continuous improvement of records management and registration operations across British Columbia’s leading health organizations—including Fraser Health, Vancouver Coastal Health, Providence Health Care, and the Provincial Health Services Authority.

In this pivotal role, you will:

• Lead the development and implementation of records management and registration policies.
• Guide and support a high-performing team through leadership and mentorship.
• Collaborate with internal partners to align services with organizational goals.
• Champion innovation in health information practices and systems.
• Drive continuous improvement in records management operations.
• Influence the strategic direction of health information services.
• Make a lasting impact on health information governance across BC Cancer and partner health authorities.

Above all, you’ll help shape the future of health information services within BC Cancer and beyond. This is your opportunity to make a lasting impact on the accessibility, quality, and security of health information across BC’s healthcare system.

Education & Experience:

• Bachelor's degree in Health Information Management, Information Access and Privacy or Health Informatics.
• Seven (7) years of recent, related experience in a large multi-site organization, including a minimum of five (5) years of experience in a leadership or management role including facilitating and managing consultation processes with a wide range of partner groups or an equivalent combination of education, training and experience.
• Eligible for registration at the Certificate level with the Canadian College of Health Information Management (CCHIM) preferred.

Skills And Abilities:

• Deep knowledge of records management practices, release of information, and relevant legislation (e.g., FIPPA).
• Proven ability to lead teams, manage resources, drive change, and implement complex projects effectively.
• Strong critical thinking, decision-making, and problem-solving skills, especially in complex or evolving situations.
• Excellent verbal and written communication, facilitation, and the ability to influence and collaborate across all levels.
• Familiarity with electronic health systems, budgeting, prioritization, and the use of related software tools.

• A competetive salary: $54.16 - $77.86 CAD
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents

Your Day to Day:

• Service Oversight: Plan and manage Records Management and Registration services, setting priorities and coordinating daily operations.
• Policy Development: Create, revise, and implement policies and standards to ensure consistency, effectiveness, and compliance.
• Compliance & Privacy: Ensure adherence to legal and organizational requirements, including FOIPPA, through audits and staff education.
• Team Leadership: Supervise and support Managers and Coordinators, including recruitment, training, and performance management.
• Strategic Direction: Provide leadership in records management innovation, aligning practices with emerging trends and organizational goals.
• Budget Management: Develop and monitor operating and capital budgets, ensuring efficient use of resources.
• Partner Collaboration: Build strong relationships with internal partners to align services with organizational needs and priorities.
• Data Integrity & Security: Safeguard the quality, security, and accessibility of clinical information across formats and systems.

About BC Cancer:

BC Cancer operates six regional cancer centres, covering the full spectrum of cancer care from prevention, screening, diagnosis and treatment, to research and education, to supportive and palliative care. Through the lower mainland consolidation of Health Information Management, Providence Health Care supports the BC Cancer mission to reduce the burden of cancer in British Columbia. To learn more about BC Cancer, you can go here.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.