Utilizes a medical case management model to assess, evaluate, plan and assist the Employee in coordinating all aspects of managing their absence due to occupational and non-occupational illness or injury, including Short Term Disability (STD) and Long Term Disability (LTD). This encompasses early intervention initiatives, evaluation of treatment plan for disabilities and coordination of all aspects of the rehabilitation plan.
Interprets medical information provided in conjunction with job specific requirements and makes decisions regarding work suitability of each case. Challenges medical evidence as appropriate. Establishes relevant medical questionnaires to send to the physician for clarification of medical evidence provided as necessary.
Determines if third party medical assessments are necessary and makes referrals for the same.
In accordance with the collective agreement provisions and PHC policy, coordinates the Enhanced Disability Management Program.
Manages the Duty to Accommodate (DTA) process to ensure the Employee's return to productive work is the result of a partnership between the Employee, Leader, Union and Insuring Agency. Meets regularly with Union representatives to review DTA files. Approves and signs off DTA agreements on behalf of Providence Health Care.
Case manages complex WorkSafeBC claims, up to and including Return to Work (RTW) initiatives.
Provides leadership to management, Human Resources, Unions and Employees regarding the need for health assessment to determine work suitability to ensure bona fide occupational requirements are met thereby mitigating risk for both the Employer and Employee. Indications are pre-employment, post hire and RTW after extended absence, including LTD and DTA requests.
Coordinates with the designated Leader and Human Resources Advisor to conduct a physical and mental demands analysis of job to assist with functional assessment.
Provides consultation and expertise to the Leader, Management, Union Representatives and Employees on case management; policies relative to general and specific medical absences and rehabilitation issues based on knowledge of the WCB Act, Human Rights legislation, collective agreement provisions and PHC policy and procedures.
Represents PHC in court proceedings (e.g., ICBC cases) and human rights tribunals as required including liaising with legal counsel. Works with HR Advisors and/or legal counsel to gather and prepare evidence to support the Employer's position in arbitral proceedings regarding sick leave, GRTWs and accommodations and/or meets with arbitrators to review HEU files in situations where the Employee is challenging an accommodation decision.
Develops and/or updates occupational health policies and procedures in collaboration with the Lead to maintain a safe and health work environment based on current research and/or recommendations of federal and provincial authorities.
Develops, implements and evaluates educational programs and training materials for Managers, Leaders, Supervisors and staff in relation to attendance enhancement, return to work initiatives and duty to accommodate responsibilities.
Collects and analyzes data on sick absences and prepares applicable reports and proposals for internal and external use.
Participates in internal and external groups and meetings as required to share and provide information.
Maintains current knowledge in the field if disability management through the review of literature as well as liaising with appropriate professional groups.
Performs other related duties as required.