Within the context of a dynamic client- and family-centred care model, and in alignment with the organization’s mission, vision, values, and objectives, the Social Worker Assistant:

• Works under the general operational supervision of the Social Work Site Leader.

• Receives day-to-day work direction from Social Workers in a team-based environment.

• Provides social work support services during the admission and discharge processes of patients and clients.

• Assists clients, families, and facilities in accessing external and community resources.

• Offers practical support related to benefits, housing, transportation, finances, and other community services.

• Escorts patients to community appointments relevant to their admission or discharge planning.

• Maintains a current supply of information and applications on available services, agencies, and resources.

Education

• Completion of a recognized Social Service Worker or Social Service Diploma Program,
  or

• An equivalent combination of education, training, and experience.

Skills and Abilities

• Effective verbal and written communication skills.

• Ability to interact professionally and respectfully with others.

• Physical ability to carry out the duties of the position.

• Strong organizational and prioritization skills.

• Ability to operate related equipment as required for the role.

• A competitive salary: This position offers a competitive hourly wage of $30.96 per hour.

• Growth opportunities: We welcome individuals at all stages of their careers and offer opportunities for professional development and advancement.

• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will represent the most innovative approach to delivering integrated care in B.C. and across Canada. Designed to meet the future health needs of patients, families, and communities, it will span hospital care, primary care, and community health solutions—continuing our legacy of leadership in care, research, and teaching. The new hospital is expected to open in 2027.

• Inclusive culture: We respect the diversity, dignity, and interdependence of all individuals. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day

• Collaborates with Social Workers to follow up on delegated tasks identified in psychosocial assessments.

• Works closely with designated Social Worker(s) to provide follow-up psycho-social support during the admission and discharge process by:

  • Sharing relevant resource information

  • Assisting with completion of Release of Information and application forms

  • Supporting transportation arrangements when requested

• Assists patients/clients in applying for external resources related to housing, income, transportation, and community supports by:

  • Providing contact details, brochures, and application forms

  • Ensuring applications are completed and submitted properly

• Provides practical support by:

  • Helping clients complete forms and write letters

  • Obtaining consent for the release of information

  • Arranging transportation and mailing benefit applications

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.