Are you an organized, people-focused professional looking to make a difference in health care? Join our compassionate and collaborative team as a Health Records Clerk. In this essential administrative role, you’ll be responsible for managing the electronic records scanning process and supporting the Health Information Management team. Your work will directly contribute to the integrity of patient documentation and the smooth operation of clinical services.

As a Health Records Clerk, your responsibilities will include:

• Collecting charts from hospital units and preparing documents for scanning
• Scanning and indexing patient records using computerized scanning applications
• Managing electronic health records to ensure proper documentation and accessibility
• Lifting and storing boxes of records in designated areas
• Retrieving patient records and calculating statistics for reporting

Education:

• Grade 12 and one years' recent, related experience or an equivalent combination of education, training and experience.

Skills And Abilities:

• Ability to keyboard at 40 w.p.m.

• A Competitive Salary: $24.80/hour
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. 
• Meaningful impact: Your dedication and expertise will directly impact the lives of our patients and community.

Your Day to Day:

• Retrieves, updates, and maintains patient records using computerized record systems.
• Processes patient records by assembling, verifying, correcting information, merging duplicates, and managing documents within the Admission, Discharge, Transfer, and Electronic Health Record systems.
• Locates and delivers patient charts, referring unusual requests to the Manager/Coordinator.
• Handles clerical tasks for electronic records scanning, including chart pickup, preparation, scanning, indexing, and accuracy verification.
• Performs reception duties such as answering calls, directing visitors, and providing routine information.
• Prepares and requests records for offsite storage using computerized systems.
• Balances census per established procedures.
• Performs other related duties as assigned.

About HIM:

This position is part of Health Information Management (HIM), a leader in the collection, storage, and distribution of patient information across British Columbia. HIM is a consolidated Lower Mainland department of Providence Health Care, supporting Fraser Health, Vancouver Coastal Health, the Provincial Health Services Authority, and Providence itself.
With approximately 1,450 staff across 40 locations, HIM provides a broad range of services in Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional corporate services include Strategic Planning, Projects & Business Optimization, and Culture & Communications. HIM fosters an environment of growth and development—offering support and opportunities for staff to flourish across our diverse service areas. Learn more about the HIM team here.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.