The BC Cancer Team in Kelowna is Hiring!

Be the First Point of Contact in a Vital Health Care Role

Are you an organized, people-focused professional looking to make a difference in health care? Join our compassionate and collaborative team as a Registration Clerk at the BC Cancer Kelowna Centre. In this essential frontline role, you’ll be the first point of contact for patients and visitors—setting the tone for their health care experience and ensuring smooth administrative and communication processes.

What You Will Do:

As a Registration Clerk, you will perform a variety of registration functions, including registering inpatients, outpatients, ambulatory care patients, and emergency patients in the computerized admission/discharge/transfer system. You will process preadmissions, admissions, transfers, and discharges; maintain and print lists of available beds; and provide available bed options to clinical staff as requested. You will liaise with nursing and physician personnel regarding bed assignments and enter approved bed bookings in the system. You may also perform related clerical duties such as maintaining patient records and generating reports as required.

What You Bring:

Education & Experience:

• Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.

Skills And Abilities:

• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.

What We Offer:

• A competetive salary: $27.10
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents

About BC Cancer:

BC Cancer operates six regional cancer centres, covering the full spectrum of cancer care from prevention, screening, diagnosis and treatment, to research and education, to supportive and palliative care. Through the lower mainland consolidation of Health Information Management, Providence Health Care supports the BC Cancer mission to reduce the burden of cancer in British Columbia. To learn more about BC Cancer, check us out here.

Your Day to Day:

• Register patients by collecting personal, demographic, and payment information; assign or verify PHNs; prepare forms, obtain signatures, and apply ID bands.

• Process admissions, preadmissions, transfers, and discharges in the system; maintain and update patient records.

• Manage payments by collecting fees, issuing receipts, explaining deposit policies, and securing patient valuables.

• Coordinate bed assignments by maintaining bed lists, assisting clinical staff, and updating bed booking systems.

• Handle patient transfers and referrals by managing calls, requests, and documentation with other facilities or transport services.
• Provide patient and visitor support by offering information, directions, and arranging or escorting patients to care areas.
• Maintain files and reports on admissions, bed statistics, cancellations, audits, and other key records.
• Support staffing and emergency procedures by calling in relief staff, responding to alarms, and following established protocols.
• Perform general clerical tasks such as booking appointments, answering phones, photocopying, and managing supplies.
• Assist with sensitive procedures like body release, paperwork verification, and system updates, and demonstrate tasks to staff or students.

Join Us and Transform Your Career in Healthcare! 

Apply today to seize this unique opportunity to specialize and advance your career within a supportive and growth-oriented environment.