The Clinical Support and Research Centre (CSRC) is Providence Health Care’s second phase of development adjacent to the new St. Paul’s Hospital. We are looking for a Senior Manager to lead the planning and implementation of an interim space accommodation strategy at the existing St. Paul’s Hospital on Burrard for groups and services that will be moving into the CSRC. This will be a continuing role who will then lead the transition and move planning from the old site to the new CSRC.

To learn more about the project, check us out here.

What You'll Do:

• Assessing and understanding all functional requirements in providing temporary space for the various services and programs who will be moving to the CSRC
• Synthesizing needs with regards to available space at the old St. Paul’s Hospital, and creating recommendations for temporary space utilization including matching groups with vacated space and providing an overall strategy with efficiency, budget, and safety as key priorities
• Delivering minor capital projects required for readiness of temporary accommodations at the site and contribute to operational planning for groups covered under the Gap Accommodation aspect of the CSRC Project
• Establishing a governance structure and provide management and communication of budget, schedule, and risks
• Providing leadership, contract management, multidisciplinary team coordination, and oversight of consultant teams
• Ensuring the delivery of services to meet the goals, objectives, and strategic directions of the CSRC Project and Providence Health Care
• Participating in a variety of committees as required and establishes positive working relationships with parties with vested interest and project team members

What You Bring:

A level of education, training, and experience equivalent to a Master’s Degree in a relevant healthcare management or capital project related discipline, supplemented by formal training in project management plus seven (7) to ten (10) years’ experience in all phases of project planning, inclusive of supervisory experience, in a large complex organization such as health care; or an equivalent combination of education, training and experience.  In addition to these requirements the following would be considered assets and differentiators in selecting the most suitable candidate for the role:

• Demonstrate a strong understanding of facilities maintenance and operations for large multidisciplinary sites; ideally with clinical service delivery and operational understanding or clinical planning experience
• Experience with building infrastructure systems design and procurement, program and project management, stakeholder engagement and team leadership skills
• Experience with health authority facilities or other governmental agencies
• Transition management or move-planning experience with an understanding of the interdependencies and complexities of organizational relocations
• Have strong communication skills with the ability to clearly convey and negotiate complex ideas or contractual interpretations
• Experience with interpreting construction drawings and understanding how those drawings relate to what is being built on site
• Project Management Professional (PMP) preferred

Education & Experience:

• A Master's degree in Allied Health Science, Health Administration or Business Administration from an approved educational institution, or a recognized equivalent
• Seven (7) years' recent, related clinical planning experience including responsibility for large project and/or program management leadership of complex strategic and operational multi-site projects and consultation processes working with a wide range of stakeholder groups (including the public, senior and middle management, physicians and staff). Project Management Professional certification or education preferred

Skills and Abilities:

• Broad knowledge of the planning processes associated with facilities development
• Comprehensive knowledge of health care and relevant government procedures, standards and requirements
• Advanced project management skills including demonstrated effectiveness in planning and coordinating major projects from conceptual design through to transition and move completion
• Ability to provide leadership, guidance and direction to others including staff and contractors 
• Strong negotiation, interpersonal and communication skills
• Ability to use appropriate strategies to resolve conflict and build consensus between stakeholders on critical issues
• Ability to anticipate and respond to changing priorities or unforeseen opportunities
• Ability to lead, guide and direct stakeholders including staff and contractors
• Ability to work effectively as part of a team
• Ability to analyze and problem-solve complex issues towards creative solutions
• Ability to organize and prioritize work and balance multiple activities concurrently
• Ability to productively use related systems and programs (such as word processing, spreadsheet, database, and project management software
• Physical ability to perform the duties of the job
  
  

• A competitive salary: The salary range for this position is $59.56 - $85.62 per hour, however the target hiring range for this position is $63.85 - $72.54 per hour. 
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Hybrid work opportunity.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Your Day to Day:

• Supports the designated supervisor and acts as a key member of the Project Team, contributing to the effective management of the Project by overseeing the effective delivery of approved capital projects consistent with the Project's and PHC's strategic master plans.
• Leads business plan development, planning, transition and commissioning initiatives from development through to implementation.
• Develops facility clinical and operational designs and specifications incorporating appropriate layouts and space allocation requirements. Provides capital project leadership within a dynamic health care environment on all facility designs, developments, and construction issues. Negotiates technical contract provisions and establishes requirements and timely approvals for related projects and ensures development, building and other related permits / approvals are obtained and in place.
• Updates knowledge of current and emerging hospital design and innovations through evidence-based design concepts. Assesses and responds to the impact of new design, technology and equipment and identifies opportunities to improve non-clinical services and processes.
• Develops a comprehensive resource plan, including demand and capacity reports for project activities. Diligently schedules, negotiates, and sets priorities within constrained resources.
• Facilitates consensus with stakeholders and Project leadership and develops detailed project charters, plans, objectives, timelines and deliverables for designated projects that meet quality expectations and the needs of the CSRC's (and the SPH Redevelopment Project's) overall strategic direction.
• Establishes team complement and team member roles and responsibilities, identifies skills required, communicates quality expectations and discusses timelines that must be met for the project(s). Develops and communicates the related work plan(s), goals and objectives, and coordinates and manages the system design streams of work from sub-projects/task groups as part of the overall integrated work plan. Manages consultant teams to ensure effective performance of duties and an effective team environment
• Executes project plan and ensures robust program management of the designated project work streams and related timelines, budget and timely progress based on best practices. Supports the desigated supervisor to enhance the visibility of executive decision-making and direction.
• Works in collaboration with stakeholders and the Project leadership team to develop a process of evaluation for project outcomes, appropriate data collection and analysis. Regularly tracks, monitors, and evaluates project/team performance and progress at all stages of planning and implementation to ensure high quality standards are consistently achieved in an effective and timely manner.
• Develops risk mitigation strategies, ensures evaluation processes and risk mitigation strategies are in place, and makes recommendations regarding project scope changes. Identifies, analyzes, problem-solves, addresses, and monitors risks and roadblocks early and throughout the life cycle of the project elements. Ensures timely and appropriate escalation of problems and identified risks.
• Prepares business case and issue analyses, impact assessments and risk evaluations by gathering facts, analyzing business issues, drawing conclusions and making recommendations.
• Applies clinical and technical expertise to advise and assist management to achieve its vision and strategic direction through the development of Programming and Capital Submission Requirements to the Government.
• Develops, plans, implements, manages, and adjusts budgets for the area of responsibility including budget preparation, authorization control and reporting of expenditures. Completes variance analyses of the allocated budgets. Maintains accountability and authority over assigned project budgets from design through to construction and commissioning. Reports significant problems and makes recommendations for budgetary adjustments.
• Liaises with key internal and external stakeholders, including User Groups, to provide planning, design, construction updates, explain project parameters, or obtain feedback and input.
• Engages, directs and works with consultants and design consultants to ensure that PHC's design requirements are achieved and are consistent with the planning and implementation process.
• Updates knowledge of current and emerging hospital design and innovations through evidence-based design concepts. Assesses and responds to the impact of new design, technology and equipment and identifies opportunities to improve non-clinical services and processes.
• Assesses and responds to the impact of new design, technology and equipment and identifies opportunities to improve non-clinical services and processes.
• Ensures direct integration and coordination with all other capital projects within the new St. Paul's Redevelopment Project.
• Prepares reports for the designated supervisor, project governance teams, and related groups, and provides timely updates on deliverable status and execution of major activities, issues, and risks.
• Leads and participates on a variety of committees as required and establishes positive working relationships in order to ensure successful outcomes and cooperation from others on the project(s).
• Performs other related duties as required.

Deadline to Apply: Sunday, February 2nd at 11:55 PM

About Our Team:

The CSRC project team prioritizes employee growth and learning opportunities. Team members are encouraged to develop career plans and are enabled to attend conferences, pursue certifications, and undertake additional training in line with their career plans. The team works under a hybrid model, with some requirements to maintain a presence at the current St. Paul’s Hospital and some flexibility to work remotely from home.

In this position, you will report to Amanda Bonnell, Director, Major Capital Projects, and be joining an exceptional, hardworking team.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.