Join Our Team at St. Vincent's: Langara!

Located in East Vancouver, St. Vincent's: Langara is a rewarding long-term care facility supporting 197 residents. We prioritize staff well-being, teamwork, and provide a serene environment with a garden and chapel, creating a supportive atmosphere where your work truly makes a difference.

Key Responsibilities:

• Reports to Operations Manager: Administers, oversees, and coordinates daily site operations to ensure the effective delivery of services to the designated resident population.

• Leadership and Staff Management: Provides leadership to staff, establishes priorities, and coordinates work assignments and schedules. Interviews and selects staff, sets goals and objectives with staff, conducts performance evaluations, provides formal feedback, and makes decisions regarding training and staff development.

• Staff Performance Management: Develops, implements, monitors, and evaluates staff performance measures.

• Program Oversight: Oversees program planning, development, evaluation, and quality improvement activities for the unit. Ensures effective communication and coordination of services provided by the multidisciplinary care team.

• Policy and Procedure Compliance: Interprets, implements, and monitors policies, procedures, and standards related to resident care.

• Collaboration with PHC and Regional Representatives: Works with PHC and regional representatives to develop standard clinical guidelines for the treatment of the designated resident population.

• Interdisciplinary Collaboration: Collaborates with other interdisciplinary team members and interfaces with other departments to ensure the timely and seamless delivery of clinical services.

• Budget Management: Monitors the unit budget and reallocates resources as needed to stay within budget.

• Resident Care Leadership: Leads the development and implementation of treatment plans for residents, initiates and participates in case conferences, and conducts comprehensive nursing assessments.

• Clinical Supervision: Provides ongoing clinical supervision, acts as a clinical resource for members of the multidisciplinary team, and promotes collaboration for treatment concerns, continuity of care, and resource coordination

Skills and Abilities

• Demonstrated knowledge and scope of nursing practice and relevant rules and regulations.
• Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service.
• Demonstrated leadership skill and ability to organize, oversee and evaluate function of a team.
• Ability to use evidence-based practice to develop and implement standards of practice that guide work practices and quality and safety improvement initiatives.
• Demonstrated leadership, mentoring, coaching, facilitation and team building skills.
• Demonstrated fiscal planning and administration skills.
• Ability to develop, prioritize and accomplish objectives.
• Demonstrated interpersonal and communication skills, both written and verbal.
• Demonstrated critical thinking and problem solving skills.
• Demonstrated ability to adjust to new or unexpected events and make decisions.
• Ability to role model conflict resolution strategies and take corrective action.
• Ability to organize and prioritize work independently.
• Ability to work collaboratively as a member of an interdisciplinary team.
• Ability to operate related equipment, including computers.
• Physical ability to carry out the duties of the position

• A competitive salary: The salary range for this position is $52.39 - $66.65 per hour, depending on experience.
• Growth opportunities: We welcome individuals at all stages of their careers, offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will represent the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to meet the future health needs of patients, families, and communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity, and interdependence of all individuals. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Assumes overall responsibility for the delivery of resident care within the unit by supervising staff, coordinating or delegating resident assignments and developing rotations/schedules. Monitors unit activities, reviews resident outcomes, recommends improvements and changes to relevant standards/practices to ensure the unit is functioning at optimal levels of quality, safety and efficiency and in line with established organizational targets.
• Monitors and evaluates staff work performance, sets performance goals/objectives, and defines areas for improvement. Completes performance reviews and plans for assigned staff members, and takes corrective action as necessary. Conducts initial meeting with staff member as part of the PHC Attendance and Wellness Promotion program. Works with Operations Manager and/or Nurse Educator to ensure staff performance and/or attendance improvement plans are implemented, objectives met, and follows up to determine effectiveness.
• Manages employee relations' issues including assuming responsibility for up to step two of the grievance procedure. Works with Operations Manager or Human Resources toward resolution of issues.
• Coordinates requests for vacation days, annual vacation planning, special education and other leaves of absence; approves overtime, reviews staffing levels to determine operational requirements. Communicates scheduling changes to others, prepares documentation and forwards for review and approval. Ensures timekeeping records for staff are maintained/processed.
• In applicable settings, ensures referral, intake, and wait time information is tracked and maintained and provides a forum for staff communication and problem solving through staff meetings. Ensures necessary resources are available or accessible, and delivers related training and orientation requirements.
• Develops, reviews, revises and provides input into policies and procedures and related work practices to ensure clinical and organizational standards regarding safety, security, confidentiality and clinical care are adhered to. Assumes accountability for ensuring organizational policies and procedures are followed, and changing working practices where required.
• Provides ongoing clinical supervision, leads unit case reviews, supports care planning and coordinates educational needs. Evaluates effectiveness of therapeutic interventions and communicates changes in the condition of the resident. Acts as a clinical resource for members of the multidisciplinary team and promotes collaboration for treatment concerns, continuity of care, and resource coordination.
• Identifies staff educational needs in collaboration with the Nurse Educator and Operations Manager to ensure current and competent skill level and staff knowledge. Directs the development of plans for staff education programs, ensures educational plans are implemented by working with Nurse Educator to plan delivery at the staff level, coordinating delivery as required with other organizational stakeholders, and verifying that identified staff learning goals have been met. Presents in-service education services for staff as required.
• Recruits, interviews, and hires applicants for positions within the unit. Prepares recommendations for final approval by Operations Manager regarding staffing plans both current and future state.
• Leads on-going program planning, development, evaluation and quality improvement activities that facilitate program goal setting, problem solving, conflict resolution and collaboration. Identifies emerging clinical, operational, and systems issues and is accountable for improving service quality and utilization. Provides reports to the Operations Manager and other relevant stakeholders on various activities of the unit.
• Monitors, implements and administers budget for staff resources, supplies and equipment establishes and maintains fiscally responsible system for ordering of supplies and equipment. Allocates resources/equipment within available budget.
• Coordinates overall resident care by facilitating the development and implementation of treatment plans, initiates and participates in case conferences, conducts comprehensive nursing, and provides therapeutic services. Collaborates with others on issues and concerns regarding services and coordination.
• Assists staff with clinical interventions, therapies and problem solving; provides clinical guidance and information on complex cases, discusses resident care issues, and develops partnerships with other facilities, agencies, and community resources. Monitors and assesses resident's mental and physical state, response to medications and efficacy of treatment plan.
• Ensures incident reports are completed and monitors reports to establish patterns and develop further quality and safety improvement initiatives.
• Provides leadership in program quality initiatives by attending committees and ensuring implementation of initiatives; consults with staff regarding current and revised policies and procedures.
• Analyzes resident demographic and clinical information using a population health focus, synthesizes information to recommend and develop initiatives aimed at health improvement. Monitors and measures health improvement initiatives and reports outcomes.
• Participates in regional and PHC committees, task groups, and/or community initiatives; provides Program representation and input from a clinical perspective, presents relevant material, acts as advocate for the goals and objectives of the service(s), and promotes optimal support for clients and their families to improve access, integration and coordination of Program services.
• Maintains statistical records and reports on various activities for the program.
• Maintains an awareness of current trends and issues through literature review, contact with peers at other organizations, attendance at seminars, workshops, and educational programs

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.