The Providence Health Care’s Health Information Management Administration team at Lions Gate Hospital is hiring! 

Learn more about the Health Information Management team, check us out here.

About the Health Information Management team

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services, Health Information Exchange, and Coding.​ Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

Position Overview

Reporting to the Manager/Coordinator, or designate, the Release of Information (ROI) Clerk performs duties related to the release of clinical information in accordance with policies, procedures, legislation and standards in the retrieval, severing, photocopying/scanning, electronic/paper distribution of health care documentation/reports. Responds to requests from internal/external sources for information regarding confidentiality and release of information policies and procedures; attends to legal requests for personal information and other related requirements.

Education and Experience:
Grade 12, successful completion of courses related to release of information and two (2) years of recent, related experience or an equivalent combination of education, training and experience.

Skills And Abilities:
Ability to communicate effectively both verbally and in writing.
Knowledge of medical terminology.
Ability to deal with others effectively.
Ability to operate related equipment.
Ability to organize work.
Physical ability to carry out the duties of the position.
Ability to keyboard at 40 words per minute.

• Competitive Salary: $28.01
• Inclusive culture: We respect the diversity, dignity, and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Advance Your Career at Providence Health Care!

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

“How you want to be treated” is now a benchmark — for all of us, every day.

PHC is strongly committed to creating and maintaining a workplace of choice where employees are recognized and valued. PHC strives to provide work-life balance and promotes a positive work culture by having integrated support model of training, mentoring and coaching so the Manager can support their staff to provide exceptional care.