Reporting to the Program Director, Emergency and Access via the Manager, Access Services and in collaboration with Patient Care Managers, Medical Staff and nursing staff at the designated site, the Clinical Site Coordinator 

• Oversee and coordinate patient care delivery, including bed utilization, patient transfers, staffing, and resource allocation.
• Address staffing issues related to collective agreements and patient care policies.
• Manage site operation issues, including emergency plans.
• Serve as a clinical resource, supporting nursing staff in providing safe, competent care to patients, residents, and families.
• Act as the senior administrative leader on site during evenings, nights, and weekends in the absence of Managers and Program Leaders.
• Provide leadership by making decisions and solving complex problems related to patient care, safety, and flow.
• Assess critical situations, make independent decisions, and determine when to involve senior leaders.
• Build effective working relationships with medical and clinical staff through collaboration and respectful communication.
• Ensure operational needs are met by working closely with Clinical Nurse Leaders and Charge Nurses.
• Engage with senior leaders such as Senior Leader-On-Call and Program Directors when necessary.

Education

• Baccalaureate degree in Nursing, plus five (5) years' recent related experience in a complex health care environment, including a minimum of two (2) years' experience in a supervisory and/or administrative capacity or an equivalent combination of education, training and experience. Completion of post basic specialty nursing certificate/program may be required.
• Current registration with the British Columbia College of Nurses and Midwives.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) and Advanced Cardiac Life Support (ACLS) procedures appropriate for the area of service.
• Ability to apply decision-making and analytical skills.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize and prioritize work.
• Ability to operate related equipment.
• Ability to teach and coach.
• Demonstrated skills in leadership, facilitation and negotiation.
• Ability to work collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to effectively deal with conflict situations.
• Demonstrated ability to adjust to new or unexpected events and make decisions.
  
  

• A competitive salary: $52.39.42-$66.65 CAD
• Comprehensive benefits: Eligible employees receive a robust medical and dental benefits package, including unlimited physiotherapy and massage, as well as paid vacation.
• Pension plan: Work towards a comfortable retirement through employer-matched contributions to one of Canada's strongest pension plans! 
• Meaningful impact: Your dedication and expertise will directly impact the lives of patients, including many from marginalized communities.  
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day: 

Leadership

• Collaborates with staff, management, and physicians to resolve care and operational issues.
• Acts as senior administrative leader during evenings, nights, and weekends.
• Addresses performance issues, workload pressures, and conflicts among staff.

Bed Utilization and Access

• Coordinates patient placement and bed utilization, prioritizing critical issues.
• Manages patient transfers and acuity, liaising with Patient Transfer Network and acute sites.
• Collaborates with managers to improve bed access and patient flow.

Clinical Resource Nurse

• Monitors nursing quality and patient safety through observations and assessments.
• Supports nursing staff with clinical practice issues and problem-solving.
• Provides direct patient care and identifies staff performance issues.

Staffing and Supervision

• Coordinates staffing needs and allocates staff based on workload demands.
• Collaborates with the Staffing Office to optimize staffing levels.
• Addresses disciplinary issues and consults leadership for action plans.

Emergency Mgmt/Operations

• Responds to urgent safety issues and ensures staff and patient safety.
• Coordinates emergency protocols and acts as Incident Commander.
• Advocates for safe and efficient operations during emergency events.

Advance Your Career at Providence Health Care!

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.